Job Description

$23–$25 per hour | $3,000 Sign-on Bonus

Position Summary

Cathay Express Transportation is seeking safety focused and customer service oriented Bus Operators to transport individuals with intellectual and developmental disabilities to and from day habilitation programs throughout New York City. The Bus Operator is responsible for the safe operation of the assigned vehicle, reliable on-time service, and providing a safe, respectful, and positive transportation experience for every passenger.

Essential Duties & Responsibilities

Transportation & Safety

• Safely operate company vehicles in accordance with all traffic laws, DOT regulations, company policies, and client requirements.
• Transport passengers safely and on schedule using assigned routes and manifests.
• Assist with the safe loading and unloading of passengers while working closely with the assigned Matron.
• Operate wheelchair lifts and properly secure wheelchairs and other mobility devices when assigned.
• Ensure all passengers are safely seated and secured before moving the vehicle.

Vehicle Operations

• Complete required pre-trip and post-trip vehicle inspections.
• Report accidents, incidents, mechanical defects, damage, or safety concerns immediately.
• Maintain the assigned vehicle in a clean, safe, and service-ready condition.
• Fuel vehicles as required and ensure all required safety equipment is available and operational.

Communication

• Maintain communication with Dispatch regarding delays, route changes, emergencies, and service issues.
• Complete required trip sheets, mileage logs, inspection reports, and other transportation documentation accurately and on time.
• Provide professional and courteous service to passengers, families, program staff, and coworkers.

Professional Responsibilities

• Report to work on time and maintain dependable attendance.
• Follow all company policies, safety procedures, and client requirements.
• Attend required meetings, training sessions, and safety refreshers.
• Perform other duties as assigned.

Qualifications

• Must be at least 21 years of age.
• Valid New York State driver's license required.
• CDL Class B or C with Passenger endorsement preferred. Paid CDL training may be available for qualified candidates.
• Clean driving record and ability to meet company driving standards.
• Ability to pass required background checks, drug screening, and DOT physical (when applicable).
• Ability to work split shifts, Monday through Friday.
• Previous experience in transportation, healthcare, school bus, paratransit, or customer service is preferred but not required.

Benefits

• Competitive Pay
• $23–$25 per hour
• $3,000 Sign-on Bonus
• 401K with match
• Paid Holidays
• Health/Dental/Vision Insurance
• Paid Training

Physical Requirements

Must be able to safely enter and exit the vehicle, conduct vehicle inspections, operate accessibility equipment, assist during emergencies, and satisfy required medical and physical-performance standards.

Cathay Express Transportation is an equal opportunity employer.

For any questions, please contact us at info@cathaytransportation.com .

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